The Public Service newbie guide
A curated onboarding view of the main glossary, covering abbreviations, workplace shorthand and colloquialisms you may encounter in the Singapore Public Service.
Start with 55 essentials, or search all 193 curated terms. Every item is also searchable in the full glossary.
Who's who
Titles, roles and how the Public Service is organised. Essentials are listed first.
- Public ServiceEssential
Ministries and statutory boards collectively
The wider Singapore Public Service, comprising officers working in ministries and statutory boards.
Also heard as: Singapore Public Service, SPS
- Civil ServiceEssential
Officers working in government ministries
The part of the Public Service made up of officers employed in ministries; statutory boards are legally distinct employers.
Also heard as: Singapore Civil Service
- Stat boardEssential Colloquialism
Statutory Board
A public body established by legislation to perform specified functions, with its own legal identity and employment practices.
Also heard as: statutory board, SB
Context: SB is highly ambiguous and should be interpreted using the agency context.
- WOGEssential Abbreviation
Whole-of-Government
Work, outcomes or arrangements that span multiple agencies and are pursued from the perspective of the Government as a whole.
Also heard as: whole of government, whole-of-govt
- PSEssential Abbreviation
Permanent Secretary
The most senior civil servant heading a ministry, accountable for its administration, policy support and organisational performance.
Also heard as: Perm Sec, PermSec, Permanent Sec
Context: PS is highly ambiguous and also commonly means Public Service.
- ADEssential Abbreviation
Assistant Director
A management appointment commonly responsible for a team or portfolio, often reporting to a Deputy Director or Director.
Also heard as: Asst Dir
Context: AD is highly ambiguous, including Active Directory in technology contexts.
- DDEssential Abbreviation
Deputy Director
A management appointment commonly leading a branch, team or substantial portfolio under a Director.
Also heard as: Dep Dir
Context: DD has many other meanings and appointment structures vary by agency.
- 2PSAbbreviation
Second Permanent Secretary
A Permanent Secretary appointment supporting or sharing leadership of a ministry, usually with a stated portfolio.
Also heard as: Second PS, 2nd PS
- ACEAbbreviation
Assistant Chief Executive
A senior executive supporting the Chief Executive, commonly used in statutory boards and agencies.
Also heard as: Asst CE, Assistant CE, Assistant Chief Exec
- CEAbbreviation
Chief Executive
The senior executive heading a statutory board or public agency that uses the Chief Executive title.
Also heard as: Chief Exec
Context: Some organisations use CEO instead; CE is also highly ambiguous outside the appointment context.
- Central agency
Agency with service-wide coordinating responsibilities
An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.
Also heard as: central agencies
Context: The set of agencies treated as central agencies depends on the function and context.
- CMAbbreviation
Coordinating Minister
A Cabinet appointment coordinating policy and action across ministries for a stated portfolio.
Also heard as: Coordinating Min
Context: The portfolio forms part of the full title, such as Coordinating Minister for National Security or Public Services.
- D-levelColloquialism Usage may vary
Director-level officer or forum
Informal shorthand for a director-level officer, discussion or clearance point.
Also heard as: D level, director level
Context: The grade or appointment counted as D-level varies by agency and context.
- DCEAbbreviation
Deputy Chief Executive
A senior executive supporting the Chief Executive and typically leading one or more major portfolios.
Also heard as: Deputy CE, Deputy Chief Exec
- DirAbbreviation
Director
A senior management appointment usually responsible for a division, directorate or major function.
Also heard as: D, Director-level
Context: D is highly ambiguous and grade structures differ across agencies.
- Div DirAbbreviation
Divisional Director
A senior leadership appointment heading a division or major organisational function.
Also heard as: Division Director
Context: Divisional Director, Group Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.
- DPMAbbreviation
Deputy Prime Minister
A Cabinet appointment assisting the Prime Minister and carrying assigned portfolios.
Also heard as: Deputy PM
- DSAbbreviation
Deputy Secretary
A senior ministry leader below the Permanent Secretary level, usually responsible for a major policy or organisational portfolio.
Also heard as: Dep Sec, DS(P), DS(D), DS(S)
Context: The letters in parentheses identify a portfolio and vary by ministry.
- GDAbbreviation
Group Director
A senior leadership appointment heading a group of related functions or divisions.
Also heard as: Group Dir
Context: Group Director, Divisional Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.
- HCSAbbreviation
Head of Civil Service
The most senior public-service leadership appointment, responsible for leading the Civil Service and stewarding the wider Public Service.
Also heard as: Head, Civil Service, Head Civil Service
- Lead agency
Agency coordinating a cross-agency matter
The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
Also heard as: lead ministry, lead department
- Ministry family
Ministry and its related agencies
A ministry together with the statutory boards or agencies that work in its broad policy and delivery domain.
Also heard as: ministry-family
- MOSAbbreviation
Minister of State
A political office-holder appointment supporting a Minister in specified ministry portfolios.
Also heard as: Min of State
- OCCAbbreviation
Our Core Competencies
The baseline competencies expected of all Singapore public officers, introduced to provide a common language for development and performance conversations.
Also heard as: OCCs, Our Core Competency
Context: Six core competencies apply to all public officers. Two additional competencies apply to officers with supervisory or leadership responsibilities. OCC replaced the AIM model.
- Parl SecAbbreviation
Parliamentary Secretary
A political office-holder who supports a ministry's parliamentary and policy work.
Also heard as: Parliamentary Sec
- PrincipalColloquialism
Senior office-holder or decision-maker being supported
The senior person whose position, decision or engagement the staff team is preparing for, such as a Minister, Permanent Secretary or Chief Executive.
Also heard as: the principal, principals
Context: The exact meaning depends on context and can also refer to a school principal or a party in a legal or commercial relationship.
- Public Service Values
Integrity, Service and Excellence
The core values expected of Singapore public officers: integrity, service and excellence.
Also heard as: ISE, Integrity Service Excellence
- SDAbbreviation
Senior Director
A senior leadership appointment responsible for a major organisational function, portfolio or group.
Also heard as: Snr Dir
Context: Senior Director, Group Director and Divisional Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.
- Secretariat
Committee and meeting coordination support
The team or officer that organises a committee or meeting, coordinates papers, drafts minutes and tracks follow-up actions.
Also heard as: meeting secretariat, committee secretariat, sec
- SMAbbreviation
Senior Minister
A senior Cabinet appointment whose holder undertakes responsibilities assigned by the Prime Minister.
Also heard as: Senior Min
Context: SM may also mean senior management in workplace contexts.
- SMSAbbreviation
Senior Minister of State
A political office-holder appointment supporting one or more Ministers in specified ministries.
Also heard as: Senior MOS, Senior Min of State
Context: SMS also has common non-government meanings such as Short Message Service.
- SOAbbreviation
Staff Officer
An officer performing staff functions for a higher authority, including studying the situation, recommending plans and translating decisions into action.
Also heard as: staff officer
Context: The cited definition comes from SAF staff-work doctrine. Civilian agencies may use the term more loosely or use different appointment titles.
- SPSAbbreviation
Senior Parliamentary Secretary
A political office-holder appointment supporting a ministry and its parliamentary and policy work.
Also heard as: Senior Parl Sec
Context: SPS is highly ambiguous and also refers to agencies and schemes in other contexts.