The Public Service newbie guide

A curated onboarding view of the main glossary, covering abbreviations, workplace shorthand and colloquialisms you may encounter in the Singapore Public Service.

Start with 55 essentials, or search all 193 curated terms. Every item is also searchable in the full glossary.

Who's who

Titles, roles and how the Public Service is organised. Essentials are listed first.

  • Public Service
    Essential

    Ministries and statutory boards collectively

    The wider Singapore Public Service, comprising officers working in ministries and statutory boards.

    Also heard as: Singapore Public Service, SPS

  • Civil Service
    Essential

    Officers working in government ministries

    The part of the Public Service made up of officers employed in ministries; statutory boards are legally distinct employers.

    Also heard as: Singapore Civil Service

  • Stat board
    Essential Colloquialism

    Statutory Board

    A public body established by legislation to perform specified functions, with its own legal identity and employment practices.

    Also heard as: statutory board, SB

    Context: SB is highly ambiguous and should be interpreted using the agency context.

  • WOG
    Essential Abbreviation

    Whole-of-Government

    Work, outcomes or arrangements that span multiple agencies and are pursued from the perspective of the Government as a whole.

    Also heard as: whole of government, whole-of-govt

  • PS
    Essential Abbreviation

    Permanent Secretary

    The most senior civil servant heading a ministry, accountable for its administration, policy support and organisational performance.

    Also heard as: Perm Sec, PermSec, Permanent Sec

    Context: PS is highly ambiguous and also commonly means Public Service.

  • AD
    Essential Abbreviation

    Assistant Director

    A management appointment commonly responsible for a team or portfolio, often reporting to a Deputy Director or Director.

    Also heard as: Asst Dir

    Context: AD is highly ambiguous, including Active Directory in technology contexts.

  • DD
    Essential Abbreviation

    Deputy Director

    A management appointment commonly leading a branch, team or substantial portfolio under a Director.

    Also heard as: Dep Dir

    Context: DD has many other meanings and appointment structures vary by agency.

  • 2PS
    Abbreviation

    Second Permanent Secretary

    A Permanent Secretary appointment supporting or sharing leadership of a ministry, usually with a stated portfolio.

    Also heard as: Second PS, 2nd PS

  • ACE
    Abbreviation

    Assistant Chief Executive

    A senior executive supporting the Chief Executive, commonly used in statutory boards and agencies.

    Also heard as: Asst CE, Assistant CE, Assistant Chief Exec

  • CE
    Abbreviation

    Chief Executive

    The senior executive heading a statutory board or public agency that uses the Chief Executive title.

    Also heard as: Chief Exec

    Context: Some organisations use CEO instead; CE is also highly ambiguous outside the appointment context.

  • Central agency

    Agency with service-wide coordinating responsibilities

    An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.

    Also heard as: central agencies

    Context: The set of agencies treated as central agencies depends on the function and context.

  • CM
    Abbreviation

    Coordinating Minister

    A Cabinet appointment coordinating policy and action across ministries for a stated portfolio.

    Also heard as: Coordinating Min

    Context: The portfolio forms part of the full title, such as Coordinating Minister for National Security or Public Services.

  • D-level
    Colloquialism Usage may vary

    Director-level officer or forum

    Informal shorthand for a director-level officer, discussion or clearance point.

    Also heard as: D level, director level

    Context: The grade or appointment counted as D-level varies by agency and context.

  • DCE
    Abbreviation

    Deputy Chief Executive

    A senior executive supporting the Chief Executive and typically leading one or more major portfolios.

    Also heard as: Deputy CE, Deputy Chief Exec

  • Dir
    Abbreviation

    Director

    A senior management appointment usually responsible for a division, directorate or major function.

    Also heard as: D, Director-level

    Context: D is highly ambiguous and grade structures differ across agencies.

  • Div Dir
    Abbreviation

    Divisional Director

    A senior leadership appointment heading a division or major organisational function.

    Also heard as: Division Director

    Context: Divisional Director, Group Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.

  • DPM
    Abbreviation

    Deputy Prime Minister

    A Cabinet appointment assisting the Prime Minister and carrying assigned portfolios.

    Also heard as: Deputy PM

  • DS
    Abbreviation

    Deputy Secretary

    A senior ministry leader below the Permanent Secretary level, usually responsible for a major policy or organisational portfolio.

    Also heard as: Dep Sec, DS(P), DS(D), DS(S)

    Context: The letters in parentheses identify a portfolio and vary by ministry.

  • GD
    Abbreviation

    Group Director

    A senior leadership appointment heading a group of related functions or divisions.

    Also heard as: Group Dir

    Context: Group Director, Divisional Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.

  • HCS
    Abbreviation

    Head of Civil Service

    The most senior public-service leadership appointment, responsible for leading the Civil Service and stewarding the wider Public Service.

    Also heard as: Head, Civil Service, Head Civil Service

  • Lead agency

    Agency coordinating a cross-agency matter

    The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.

    Also heard as: lead ministry, lead department

  • Ministry family

    Ministry and its related agencies

    A ministry together with the statutory boards or agencies that work in its broad policy and delivery domain.

    Also heard as: ministry-family

  • MOS
    Abbreviation

    Minister of State

    A political office-holder appointment supporting a Minister in specified ministry portfolios.

    Also heard as: Min of State

  • OCC
    Abbreviation

    Our Core Competencies

    The baseline competencies expected of all Singapore public officers, introduced to provide a common language for development and performance conversations.

    Also heard as: OCCs, Our Core Competency

    Context: Six core competencies apply to all public officers. Two additional competencies apply to officers with supervisory or leadership responsibilities. OCC replaced the AIM model.

  • Parl Sec
    Abbreviation

    Parliamentary Secretary

    A political office-holder who supports a ministry's parliamentary and policy work.

    Also heard as: Parliamentary Sec

  • Principal
    Colloquialism

    Senior office-holder or decision-maker being supported

    The senior person whose position, decision or engagement the staff team is preparing for, such as a Minister, Permanent Secretary or Chief Executive.

    Also heard as: the principal, principals

    Context: The exact meaning depends on context and can also refer to a school principal or a party in a legal or commercial relationship.

  • Public Service Values

    Integrity, Service and Excellence

    The core values expected of Singapore public officers: integrity, service and excellence.

    Also heard as: ISE, Integrity Service Excellence

  • SD
    Abbreviation

    Senior Director

    A senior leadership appointment responsible for a major organisational function, portfolio or group.

    Also heard as: Snr Dir

    Context: Senior Director, Group Director and Divisional Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.

  • Secretariat

    Committee and meeting coordination support

    The team or officer that organises a committee or meeting, coordinates papers, drafts minutes and tracks follow-up actions.

    Also heard as: meeting secretariat, committee secretariat, sec

  • SM
    Abbreviation

    Senior Minister

    A senior Cabinet appointment whose holder undertakes responsibilities assigned by the Prime Minister.

    Also heard as: Senior Min

    Context: SM may also mean senior management in workplace contexts.

  • SMS
    Abbreviation

    Senior Minister of State

    A political office-holder appointment supporting one or more Ministers in specified ministries.

    Also heard as: Senior MOS, Senior Min of State

    Context: SMS also has common non-government meanings such as Short Message Service.

  • SO
    Abbreviation

    Staff Officer

    An officer performing staff functions for a higher authority, including studying the situation, recommending plans and translating decisions into action.

    Also heard as: staff officer

    Context: The cited definition comes from SAF staff-work doctrine. Civilian agencies may use the term more loosely or use different appointment titles.

  • SPS
    Abbreviation

    Senior Parliamentary Secretary

    A political office-holder appointment supporting a ministry and its parliamentary and policy work.

    Also heard as: Senior Parl Sec

    Context: SPS is highly ambiguous and also refers to agencies and schemes in other contexts.

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