Decoding your first month
A practical guide to the writing, meetings, titles, systems and workplace language you may encounter in the Singapore Public Service.
Start with 35 essentials, or search all 189 curated terms.
Who's who
Titles, roles and how the Public Service is organised. First-month essentials are listed first.
- Public ServiceFirst-month essential
Ministries and statutory boards collectively
The wider Singapore Public Service, comprising officers working in ministries and statutory boards.
Also heard as: Singapore Public Service, SPS
- Stat boardFirst-month essential
Statutory Board
A public body established by legislation to perform specified functions, with its own legal identity and employment practices.
Also heard as: statutory board, SB
Context: SB is highly ambiguous and should be interpreted using the agency context.
- WOGFirst-month essential
Whole-of-Government
Work, outcomes or arrangements that span multiple agencies and are pursued from the perspective of the Government as a whole.
Also heard as: whole of government, whole-of-govt
- PSFirst-month essential
Permanent Secretary
The most senior civil servant heading a ministry, accountable for its administration, policy support and organisational performance.
Also heard as: Perm Sec, PermSec, Permanent Sec
Context: PS is highly ambiguous and also commonly means Public Service.
- DirFirst-month essential
Director
A senior management appointment usually responsible for a division, directorate or major function.
Also heard as: D, Director-level
Context: D is highly ambiguous and grade structures differ across agencies.
- 2PS
Second Permanent Secretary
A Permanent Secretary appointment supporting or sharing leadership of a ministry, usually with a stated portfolio.
Also heard as: Second PS, 2nd PS
- AD
Assistant Director
A management appointment commonly responsible for a team or portfolio, often reporting to a Deputy Director or Director.
Also heard as: Asst Dir
Context: AD is highly ambiguous, including Active Directory in technology contexts.
- CE
Chief Executive
The senior executive heading a statutory board or public agency that uses the Chief Executive title.
Also heard as: Chief Exec
Context: Some organisations use CEO instead; CE is also highly ambiguous outside the appointment context.
- Central agency
Agency with service-wide coordinating responsibilities
An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.
Also heard as: central agencies
Context: The set of agencies treated as central agencies depends on the function and context.
- Civil Service
Officers working in government ministries
The part of the Public Service made up of officers employed in ministries; statutory boards are legally distinct employers.
Also heard as: Singapore Civil Service
- CM
Coordinating Minister
A Cabinet appointment coordinating policy and action across ministries for a stated portfolio.
Also heard as: Coordinating Min
Context: The portfolio forms part of the full title, such as Coordinating Minister for National Security or Public Services.
- D-levelUsage may vary
Director-level officer or forum
Informal shorthand for a director-level officer, discussion or clearance point.
Also heard as: D level, director level
Context: The grade or appointment counted as D-level varies by agency and context.
- DCE
Deputy Chief Executive
A senior executive supporting the Chief Executive and typically leading one or more major portfolios.
Also heard as: Deputy CE, Deputy Chief Exec
- DD
Deputy Director
A management appointment commonly leading a branch, team or substantial portfolio under a Director.
Also heard as: Dep Dir
Context: DD has many other meanings and appointment structures vary by agency.
- DPM
Deputy Prime Minister
A Cabinet appointment assisting the Prime Minister and carrying assigned portfolios.
Also heard as: Deputy PM
- DS
Deputy Secretary
A senior ministry leader below the Permanent Secretary level, usually responsible for a major policy or organisational portfolio.
Also heard as: Dep Sec, DS(P), DS(D), DS(S)
Context: The letters in parentheses identify a portfolio and vary by ministry.
- HCS
Head of Civil Service
The most senior public-service leadership appointment, responsible for leading the Civil Service and stewarding the wider Public Service.
Also heard as: Head, Civil Service, Head Civil Service
- Lead agency
Agency coordinating a cross-agency matter
The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
Also heard as: lead ministry, lead department
- Ministry family
Ministry and its related agencies
A ministry together with the statutory boards or agencies that work in its broad policy and delivery domain.
Also heard as: ministry-family
- MOS
Minister of State
A political office-holder appointment supporting a Minister in specified ministry portfolios.
Also heard as: Min of State
- PrincipalInformal
Senior office-holder or decision-maker being supported
The senior person whose position, decision or engagement the staff team is preparing for, such as a Minister, Permanent Secretary or Chief Executive.
Also heard as: the principal, principals
Context: The exact meaning depends on context and can also refer to a school principal or a party in a legal or commercial relationship.
- Public Service Values
Integrity, Service and Excellence
The core values expected of Singapore public officers: integrity, service and excellence.
Also heard as: ISE, Integrity Service Excellence
- Secretariat
Committee and meeting coordination support
The team or officer that organises a committee or meeting, coordinates papers, drafts minutes and tracks follow-up actions.
Also heard as: meeting secretariat, committee secretariat, sec
- SM
Senior Minister
A senior Cabinet appointment whose holder undertakes responsibilities assigned by the Prime Minister.
Also heard as: Senior Min
Context: SM may also mean senior management in workplace contexts.
- SMS
Senior Minister of State
A political office-holder appointment supporting one or more Ministers in specified ministries.
Also heard as: Senior MOS, Senior Min of State
Context: SMS also has common non-government meanings such as Short Message Service.
- SO
Staff Officer
An officer performing staff functions for a higher authority, including studying the situation, recommending plans and translating decisions into action.
Also heard as: staff officer
Context: The cited definition comes from SAF staff-work doctrine. Civilian agencies may use the term more loosely or use different appointment titles.
- SPOC
Single Point of Contact
The named person or team serving as the main channel for coordination, enquiries or issue routing.
Also heard as: single point of contact, single contact point
- SPS
Senior Parliamentary Secretary
A political office-holder appointment supporting a ministry and its parliamentary and policy work.
Also heard as: Senior Parl Sec
Context: SPS is highly ambiguous and also refers to agencies and schemes in other contexts.
- WOGSO
Whole-of-Government Strategic Outcomes
Cross-agency strategic outcomes used to align agencies around results that cannot be achieved by one organisation alone.
Also heard as: WOG Strategic Outcomes, Whole-of-Government Strategic Outcome